There are several reasons for a visitor to drop the idea of shopping at your store. Unexpected or extra shipping prices greatly affects the purchasing decision of the visitor and deters your sale. Most of the time, the shipping cost is unveiled in the final step of the purchase and customers feels deceived/fooled by it. Shipping costs are also perceived as an added business for the company with no profits from the customers side, so they think its not their responsibility.
Embrace the shipping cost with a tag line “FREE SHIPPING”, it is nevertheless an added enticement to purchase more.
2. Filling complicated checkout, escorts website checkout
Lengthy and complicated checkout is like an unnecessary hurdles for the consumer which they don’t give even a look to overcome.
The average checkout page consists of FOUR pages which is too much. A survey says that if a checkout exceeded six steps it loses the interest of your prospective customer. On the other hand if its complicated 10% of your visitors will betray/deceive it on the spot.
Make your checkout more petite and simple. Several checkout options are there in the market today, like if you have a Magento website, its retailers can streamline the checkout process with an One Page Checkout Extension to keep it customer favorable.
3. Payment gateways
To sell, money must swap hands and for that you need easy transaction of the payments.
To increase the sale your basic aim is to provide a good customer experience. When a customer buy from your store he is giving money in exchange for a product, he expects simple payment without any complications and that’s where you lack if you don’t provide multiple payment gateways. Cutting-edge sales platform provides multiple currency acceptance and this is how you can counter it.
4. Other Reasons:
- Your online store may not be the right place to shop if you lack return policy. Remember a return policy is focused to increase the purchasing rate by gaining the customers confidence rather than alluring invited for returns. Portraying a solid return policy adds as an asset to the website.
- Some visitors simply use the shopping cart for the research- possibly to get an idea about how much will the entire purchase cost.
- Another reason for the abandonment is that the visitor must have filled his cart to get a discount coupon, thinking it will streamline his purchase.
Post A Comment